Maternal child services
Taking Care of Baby and Me
Taking Care of Baby and Me® is a comprehensive proactive case management and care coordination program for all expectant mothers and their newborns. It offers:
- Individualized, one-on-one case management support for women at the highest risk.
- Care coordination for moms who may need a little extra support.
- Educational materials and information on community resources.
- Incentives to keep up with prenatal and postpartum checkups and well-child visits after the baby is born.
This program helps identify pregnant women as early in their pregnancies as possible. Once pregnant members are identified, we act quickly to assess obstetrical risk and ensure appropriate levels of care and case manage¬ment services to mitigate risk.
If you would like more information about the OB Case Management program or have a patient who would benefit from case management, call the Case Management Department at 1-304-347-2475, Monday through Friday, between 8 a.m. and 5 p.m.
Call the Case Management Department at:
Case Management:
1-304-347-2475
You and Your Baby in the NICU program
For parents with infants admitted to the neonatal intensive care unit (NICU), we offer the You and Your Baby in the NICU program and a NICU Post-Traumatic Stress Disorder (NICU PTSD) program.
Parents receive education and support from case managers on how to be involved in the care of their babies, visit the NICU, interact with hospital care providers, and prepare for discharge. Parents are provided with an educational resource outlining successful strategies they may deploy to collaborate with the care team.
If you would like more information about these programs or have a patient who would benefit from case management, please call the Case Management Department at 1-304-347-2475, Monday through Friday, between 8 a.m. and 5 p.m.
Related resources:
Substance use disorders in pregnancy and neonatal abstinence syndrome
Substance use disorders (SUDs) are on the rise and are of particular concern in women of childbearing age who are, or may become, pregnant. OB providers have a unique opportunity to help break the pattern of opioid misuse, thus, avoiding health consequences for both mother and child. The first step in this practice is to identify, treat and/or refer to treatment women who are using/abusing unhealthy substances. UniCare is here to support providers, pregnant members and their little ones on the way.
If you would like more information about the OB Case Management program or have a patient who would benefit from case management, call the Case Management Department at 1-304-347-2475, Monday through Friday, between 8 a.m. and 5 p.m.
My Advocate program
As part of the Taking Care of Baby and Me® program, members are offered the My Advocate® program. This program provides pregnant and postpartum women proactive, culturally appropriate outreach and education through Interactive Voice Response. Eligible members receive regular phone calls with tailored content from a voice personality (Mary Beth) or they may choose to access the program via a smartphone application or website. This program does not replace the high touch case management approach for high-risk pregnant women. However, it does serve as a supplementary tool to extend our health education reach.
Each automated My Advocate communication gives the member specific health care education in a warm, easy-to-understand fashion. Eligible members receive regular messages with tailored content from Mary Beth, in English or Spanish. The topics include:
- Obstetric high-risk screening
- Maternal and child health:
- Prenatal care
- Postpartum care
- Well-baby care
For more information on My Advocate, visit www.myadvocatehelps.com.
Forms
To view and access forms related to pregnancy and maternal child services, please visit the Forms page .
Other helpful resources for maternal child services
- Postpartum Mood Disorder Flier
- Maternal Cardiovascular Health Flier
- Policy Update: 2022 Prenatal Ultrasound ICD-10 Codes
- Coding Spotlight: Pregnancy 101
- Preventing Preterm Birth
- Obstetrics: Guidelines for Cervical Length Screening and Progesterone Treatment
- Cervical Length Measurement by Transvaginal Ultrasound
- Guidelines and Best Practices for Screening Perinatal and Postpartum Depression
- Provider Tips: Help Prevent Preeclampsia with Prenatal Aspirin
- Safe Prevention of Primary Cesarean Delivery
- Delivery Claim Requirements: Early Elective Delivery (EED)
- Postpartum Visit Schedule
- Guidelines for Postpartum Checkups and Obstetrics Billing Changes
- Guidelines for Screening and Treatment of Antenatal Depression (AND), Postpartum Depression (PPD) and Postpartum Psychosis (PPP)
- Intrauterine Devices (IUD) and Etonogestrel Implants Benefit
- A message for Providers - Taking Care of Baby and Me Provider Booklet
- Free Guide: Clinical Guidance for Treating Pregnant and Parenting Women With Opioid Use Disorder and Their Infants
- Substance Use Disorders in Pregnancy and Neonatal Abstinence Syndrome Programs Available for Members
- Primary Care Toolkit for NAS/NOWS Prevention & Post-Pregnancy Follow-Up
- Racial Disparities Provider Presentation
- Coding Reimbursement for EDD Reminder
- Pregnancy notification process using the Benefit Look-Up Tool
- Postpartum Interventions for Maternal Morbidity and Mortality
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